Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance system functionality. You will also have the opportunity to contribute to discussions aimed at improving service delivery and ensuring the reliability of software products and platforms. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze and troubleshoot software issues to ensure optimal performance. - Collaborate with cross-functional teams to enhance system functionality. - Document and communicate findings and solutions effectively. - Participate in continuous improvement initiatives to enhance service delivery. - Provide training and support to team members and stakeholders as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Software Product & Platform Interface & API Engineering. - Additional Good To Have Skills: Experience with Android Application Development, Mandarin Chinese Language. - Strong understanding of software development life cycle and methodologies. - Experience with API design and integration. - Proficient in troubleshooting and debugging software applications. - Familiarity with cloud-based platforms and services. Additional Information: - The candidate should have minimum 2 years of experience in Software Product & Platform Interface & API Engineering. - This position is based at our Manila office. Minimum 2 year(s) of experience is required About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .Join Accenture to work at the heart of change. Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.