Position Summary The Reimbursement Coordinator acts as a liaison for billing vendor, customers and payers. The Reimbursement Specialist will maintain high customer service standards, achieving overall customer satisfaction in providing timely and accurate information and service to all the clients. Primary Duties & Responsibilities Follows up with Billing vendor to verify unreported/pending insurance claims. Verify information and enter data into the Patient portal. Knowledgeable on claims follow-up, resolution and appeals. Deliver patient results according to established department and HIPAA compliant policies. Reconcile/Collects and bill outstanding accounts receivable. Works with Clients regarding unreported/partial claims invoicing. Process correspondence (forms, templates, acknowledgment letters, etc.). Creates reports from the claims database and distributes them to proper parties. Processes invoices payment once approved and authorized. Provides administrative support such as data entry, monitoring incoming faxes, daily mail disbursement, and filing. Processes claim payment requests once authorized and approved. Orders retrieve, collect, and organizes various claim documents (e.g., police reports, medical records, forms, templates, etc.). Answers the phone, routing calls and taking messages as necessary to provide exceptional customer service Performs other duties as assigned. Follow all laboratory QA required documentation for client services. Other duties as assigned and necessary. Hybrid Work Setup Working Hours 10PM-7AM Philippine Time, Monday to Friday Salary is based on Experience Show more Show less