Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong.…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
Engaging leads in the pipeline from various channels Scheduling appointments with qualified leads and handing them over to closers. Generate leads from existing clients and con…
Maintain and update billing records in adherence with company policy Handle inbound calls from customers regarding any billing concerns. Monior payments of customers and make fol…
This position is on Dayshift schedule and Hybrid (Temporary Work from Home) arrangement. Analyze provider documentation to assure the appropriate Evaluation & Management levels ar…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Arranging flights, insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds Advising…
Responsible for attracting, sourcing and contacting candidates for customer service / call center agent positions Conduct cv screening of applicants from different channels Sched…
Follow up customer calls where necessary Maintain customer/potential customer data bases Accomplishes information systems and organization mission by completing related results a…
Provide prospects and customers with information about a business’ products and services and ensure they enjoy an outstanding experience any time they engage with a brand. Learn a…
Contact by phone with debtors to make payment arrangements/establish payment dates and resolve issues and disputes Capture accurate, detailed notes of discussions and arrangements…
Enter new customer information into system. Updates job knowledge by: Studying new product descriptions. Participating in educational opportunities. Maintain and improve qua…
Arranging flights, insurance and accommodation Using a booking system to secure holidays Advising clients on travel arrangements, e.g. visas and passports Provide clarification …
Perform analysis and verify accounting transactions Ensure accuracy of related entry in the accounting system Conduct investigations for discrepancies raised Generate ad hoc rep…
Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues Conduct research into connectivity problems or billing e…
Calls potential customers to sell the company's products or services Persuasively engage the customer in conversation to explain how the product or service will add value to thei…