Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, oper…
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to oversee and manage access controls for safeguarding QBE data and resources globally, b…
Requirements Description and Requirements The Quality Assurance Analyst conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat or any back office work and ro…
Requirements Description and Requirements Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirement…
Requirements Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat or any back office work and …
Requirements Description and Requirements The Customer Experience Analyst conducts transaction monitoring of frontline agent&aposs calls, e-mails, chat or any back office work and …
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning ac…
Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentat…
At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning ac…
About the Job Locations: BGC, Taguig Corporate Title: Junior Officer to Senior Manager Work Arrangement: Hybrid The Customer Experience Team is looking for experienced prof…
Requirements Description and Requirements Analysis - Completes root cause, and process gap analysis for executive escalations, specific client complaints. Responds to the client on…
Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, oper…
The Role The Customer Experience Manager (CXM) will lead Ecosa&aposs Customer Experience Team in mapping and optimising customer touchpoints to ensure a seamless and engaging exper…
POSITION TITLE: Training Specialist, Customer Experience REPORTING TO: Manager, Engaged Services LOCATION: Cebu, Philippines Summary Description: Dover Business Services is…
POSITION TITLE: Training Specialist, Customer Experience REPORTING TO: Manager, Engaged Services LOCATION: Cebu, Philippines Summary Description: Dover Business Services is…
Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide! Are you ready to be part of a professional community that&aposs powering…
FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering…
The Metering Support Assistant plays a key role in the SmartEnergy Management Department, supporting the accurate management of meter data across a diverse client portfolio. The ro…
Levit8 AI, a dynamic startup in the HR Tech space headquartered in Singapore, is looking for a skilled Customer Success Analyst to join our team. We’re transforming the way Human R…
About the job Customer Experience Design Manager About the Job Locations: BGC, Taguig Corporate Title: Junior Officer to Senior Manager Work Arrangement: Hybrid The Custo…
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