Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
Source and screen applicants for open positions Conduct online or phone interviews in Mandarin Perform various forms of verification to confirm a person's past or current job sta…
Perform various forms of verification to confirm a person's past or current job status Send emails or make calls to universities to confirm education attainment of prospective emp…
Handle in-bound calls. Process hotel and travel reservations. Manage groups for meetings, conventions, and events. Attend to requests on cancellation, rebooking, hotel rates and…
Handle inbound and outbound customer service calls. Gather customer information as required. Recommend solutions and other services if appropriate. Delight customers and ensure …
Take hotel room reservations / modify an existing customer’s reservation. Upsell client’s products and services applicable to customers' needs. Capture details of each support re…
Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Inviting all Registered Nurses who are aspiring USRNs. Apply and get this once in lifetime opportunity to be sponsored for free NCLEX Review. Terms: Free 3-month NCLEX review -…
Work with healthcare support providers to deliver outstanding care for patients Conduct outbound calls to providers to obtain authorization for medical procedures or prescription …
Enhance organization reputation by" Accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accomplishments. Gather cust…
Handle inbound and outbound calls from patients and healthcare providers. Analyze and determine eligibility of medical claims. Coordinate with providers and specialists in assess…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…
USRN with Active License Analyst (Non-voice Account / Fixed Weekends Off) Evaluate patients' records to determine eligibility to health insurance claims Consult with healthcare p…
Professionally interact with customers and health care providers to resolve inquiries. Accurately relay information concerning medical claims on procedures and operations. Identi…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Work with healthcare support providers to deliver outstanding care for patients Conduct outbound calls to providers to obtain authorization for medical procedures or prescription …
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…