Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managi…
Description Essential Functions and Responsibilities Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost…
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing sta…
Job Description: Position Overview: The Customer Success Manager will play a pivotal role in ensuring the success and satisfaction of our clients by serving as the primary point …
Job Description: We are seeking an experienced Marketing Specialist to join our team and lead our marketing efforts. The ideal candidate will play a vital role in strategizing ad…
As an Appointment Setter, you excel in scheduling and confirming appointments, demonstrating a proficiency in maintaining transparent communication with clients for a seamless proc…
Sutherland is seeking a goal-oriented and strategic-thinking person to join us as Service Delivery Manager. We are a group of driven and hard-working individuals. If you are lookin…
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the accoun…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities: Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizi…
Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizing customer satisfacti…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities: Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizi…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…
Job Responsibilities Follow standard operations and procedures. Recognize and escalate priority problems in accordance with Client standards. Ensure one call resolution prioritizin…