Job Description: Overview Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chenn…
Seize the opportunity to join a global BPO company. Position: Quality Analyst Work Engagement: Direct Employment | Full time Location : Alabang, Philippines Work Setup: Onsite Shif…
We are looking for a Quality Analyst to join our strategically awesome team! Requirements Qualification: Must possess a Bachelor’s/College Degree of any course At least 1 ye…
We are looking for a Quality Analyst to join our strategically awesome team! Requirements Qualification: Must possess a Bachelor’s/College Degree of any course At least 1 ye…
We are looking for a Quality Analyst to join our strategically awesome team! Requirements Qualification: Must possess a Bachelor’s/College Degree of any course At least 1 ye…
Qualifications At least one (1) year experience as Quality Analyst 3+ years BPO experience Must be willing to work in Alabang Amenable with graveyard shift Responsibilities Monitor…
The LexisNexis GCO Training and Quality Analyst I role is responsible for assisting in the definition, implementation and integration of best-in-class training and quality principl…
MECI is a mature, privately owned mortgage processing center. The company advertises itself as being a "full BPO company specializing in residential processing in the mortgage indu…
MECI is a mature, privately owned mortgage processing center. The company advertises itself as being a "full BPO company specializing in residential processing in the mortgage indu…
Essential duties and responsibilities Conduct quality assurance evaluations (internal audits) for employees to improve the customer experience Provides immediate feedback to emp…
Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new …
MECI is a mature, privately owned mortgage processing center. The company advertises itself as being a "full BPO company specializing in residential processing in the mortgage indu…
The Quality Assurance Analyst is responsible for ensuring the quality and reliability of software products through meticulous testing and validation processes. This role involves d…
Description : SUMMARY The Quality Assurance Specialist is responsible for ensuring that the customer service provided by the agents meets the company’s quality standards. They …
Description : SUMMARY The Quality Assurance - Customer Experience Analyst is responsible for ensuring that the customer service provided by the agents meets the company’s inter…
Role and Responsibilities Monitor, evaluate and score calls against established quality assurance instruments and standards Review, evaluate, and score open and closed customer …
Key responsibilities: Review and audit recorded communications (call and transaction) Provide process recommendation(s) based on the QA top drivers Recommend, implement, and mo…
Role And Responsibilities Monitor, evaluate and score calls against established quality assurance instruments and standards Review, evaluate, and score open and closed customer iss…
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate,…
About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, a…