Graduate Program (Operations and Customer Service)- PH

SmartBite

  • Quezon City, Metro Manila
  • Training
  • Full-time
  • 22 days ago
Who we are: SmartBite is Southeast Asia's fastest-growing Food Tech platform enabling corporations and offices to digitize how meals work. We provide the freshest food from the best suppliers and restaurants optimized with our technologies and bring workplace canteens into the 21st century. SmartBite started in Malaysia and further expanded to the Philippines, and now Singapore. Our mission is to cater to every workplace with the highest quality of food along with the best quality of service. Key Responsibilities: Answer all incoming customer calls and process sales & do cold calls in order to sell products and services Explains product pricing and negotiates bulk or package pricing Accurately and efficiently enters customer information into company databases for mailing and billing purposes Handle Internal & External Coordinations along with 3PL Assists sales colleagues with arranging meetings and sales calls with customers Contact customers in response to correspondence or feedback Monitors order status to ensure that clients receive orders in a timely manner Investigate unfilled, misplaced, or misdirected orders and resolve customer issues as necessary May specialize in inbound or outbound telemarketing or in sales for a particular industry Hands-on Data entry would be an added advantage What we expect from you: Current students (internship) or fresh graduates with a Bachelor's Degree in any field Strong work ethic and the ability to be flexible and adaptable to changing business needs Demonstrated leadership capabilities in co-curricular activities, academic, volunteer environments, or other working experiences Excellent command of English (verbally and written) is required to work in a multicultural environment Outstanding analytical thinking and problem-solving skills Excited about entrepreneurship and joining a fast-growing company. Maybe interested in starting your own business someday! Passionate about developing your career in Sales and Marketing. What we offer: Growth opportunities and flexibility depending on interest Vibrant, dynamic & international workplace Role-specific on-the-job training A manager to guide your career growth in the company

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