Junior Business Analyst (AU IT Services, Hybrid)

• 1-2 years' experience in a support-oriented or junior project role within a relevant field.
• Basic understanding or willingness to learn about print environments, products, and services.
• Proficient in Microsoft Office, particularly Excel.
• Exposure to Power BI or Power Apps.
• Interest in developing an understanding of financial concepts such as P&Ls (Profit and Loss statements).
• Strong attention to detail and numerical/analytical skills.
• With support, able to create value from data.
• Ability to evaluate and compare options and assist with solution recommendations under supervision.
• Basic ability to communicate technical concepts to non-technical stakeholders in a clear and approachable way.
• Effective verbal and written communication skills.
• Demonstrates organizational skills and the ability to manage delivery of individual tasks

• Exposure to documenting basic business or technical requirements is advantageous.
• General understanding or interest in the print industry is desirable.

• Assist in designing services and workflows with guidance from senior team members, ensuring they address key customer requirements.
• Support the sales team by contributing to the development of fit-for-purpose service solutions.
• Collaborate with colleagues to understand customer business needs and help deliver solutions that align with their goals.
• Keep stakeholders informed on project progress and escalate any issues to the appropriate personnel as needed.
• Work towards building a reputation as a trusted advisor through consistent and effective communication with internal customers.
• Help manage internal customer expectations, ensuring clear agreements and specific actions are defined in collaboration with senior team members.
• Accurately document solutions, workflows, and actions in line with company standards.
• Collaborate with project teams to define tasks and help deliver project outputs on time and efficiently.
• Develop and maintain positive working relationships with internal teams and external stakeholders.
• Complete basic project and time reporting and flag any significant deviations to managers.

• Hybrid Work Set Up
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

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