Responsibilities Credit Evaluation: Analyze financial data to assess customer creditworthiness. Credit Limits: Suggest appropriate credit limits based on payment terms, payment method, contract revenue, financial analysis/credit report. Sales Order Blocks: Manage sales orders blocked by monitoring customer credit limits and payment behaviors. Assess the financial risk associated with releasing blocked orders, collaborating with the operations, sales, and finance teams to make informed decisions.Ensure that blocked orders are resolved efficiently to minimize disruptions to the sales and operations process while protecting the company from potential credit losses. Credit Reports: Prepare detailed write ups on customer creditworthiness for management, ie: Senior Manager, VP, SVP, CAO, CCO, CFO to decide on credit limit approvals about $100,000 per the delegation of authority (DOA) Salesforce SFDC Case Management: Manage and track credit-related cases in SFDC, ensuring timely resolution of customer issues and requests. Collaborate with sales, operations, finance and support teams to update cases statuses, document decisions, and maintain accurate records within the system, while providing insights to improve overall credit processes. Monitoring & Reporting: Track account status, identify delinquencies due to credit exposure and collaborate with collections and sales. Extended Terms: Conduct thorough reviews of requests for extended payment terms by analyzing the customer's financial health, credit history, and risk profile. Evaluate the potential impact on cashflow and recommend approval or adjustments to the terms, ensuring they align with the company credit policy while supporting the customer relationships and business growth. Bankruptcy: Identify financial distress signals, assess the likelihood of bankruptcy, and analyze the impact on credit risk. Manage accounts in bankruptcy by coordinating with Legal, Collections, and Commercial teams, adjusting credit terms, and developing recovery plans to minimize potential losses for the company. Risk Assessment: Identify and recommend ways to mitigate credit risks. Compliance: Ensure all credit decisions adhere to company policies and regulations. Collaboration: Coordinate with collections, sales, operations, finance, and legal teams to support balanced credit decisions. Testing: Oversee regression, User Acceptance, and Parallel Integrated testing's for credit risk models and systems. Ensure accurate implementation of updates, validate the functionality and reliability of credit assessment tools, and collaborate with IT and business teams to identify and resolve issues before deployment. Technical Skills: Microsoft Excel (advanced): PivotTables, Macros, Power Query Power BI report building, data modeling, and visualization ERP and credit reporting tools e.g. SAP and SFDC Education & Experience Bachelors in Accounting or Business Administration 3-5 Years of related work experience in Credit and Collections, preferably in commercial credit management field of Study Demonstrates thorough knowledge of Credit and Collections policies and procedures Demonstrates thorough knowledge of and understanding of internal aging reports and familiarity with credit analysis skills. Ability of critical thinking Show more Show less