JOB SUMMARY: The Channel Manager is responsible for overseeing cash operations and over-the-counter transactions, regardless of currency, accountable forms, securities, and collateral. Additionally, the Channel Manager supports the branch's marketing efforts by cross-selling bank products and services and ensuring that staff members fully understand these offerings to meet client demands and achieve the branch's targets. The Channel Manager reports directly to the Branch Head. They also interact and collaborate with the Teller, as well as all officers and staff of the branch, to ensure smooth and efficient operations. Additionally, he may coordinate directly with officers and personnel from support units and other branches as necessary to ensure the branch's actions are consistent with the Bank's standard policies and procedures. JOB SPECIFICATIONS/QUALIFICATIONS: Educational Background: A Bachelor's/College Degree Holder Professional Experience: With 3 - 4 years of experience in branch banking operations. Knowledge and Skills Required: Persuasion/marketing skills; Service Quality Management, good interpersonal skills, proficient in Microsoft Office programs (i.e. Word, Power Point and Excel).