Virtual Medical Assistant (US Healthcare) | Permanent WFH
- Metro Manila
- Permanent
- Full-time
- Medical Chart Review: Review and interpret medical charts to provide support for patient care documentation and referral coordination in thyroid cancer and other endocrine conditions.
- Referral Coordination: Upload and manage referrals in the system, ensuring completeness and accuracy using document management tools, while collaborating with the referral coordinator to track and optimize the workflow.
- Patient Communication: Reach out to patients via phone, email, or virtual platforms to provide updates, clarify information, and address concerns in a compassionate and professional manner.
- Telehealth Scheduling: Handle telehealth appointments, ensuring patients are prepared for virtual consultations.
- Patient Education: Educate patients on referral processes, follow-up care, and general healthcare information related to their conditions.
- Medical Record Management: Maintain and update electronic medical records (EMRs) with accurate patient information, ensuring data is organized and secure.
- Administrative Support: Organize and manage digital records, schedules, and communication flows, providing virtual administrative support for document preparation, filing, and task tracking.
- Project Coordination: Assist with tracking referral outcomes, compiling reports, and managing data for operational efficiency in the endocrinology practice.
- Appointment Preparation: Ensure healthcare providers have the necessary virtual documentation for appointments.
- Minimum of 2 years of experience as a Medical Assistant or similar role in a remote healthcare environment
- Strong organizational skills for appointment scheduling
- Proficient in maintaining and organizing medical records and insurance documentation
- Familiarity with electronic medical record systems
- Working knowledge of medical terminology and standard procedures
- Excellent verbal and written communication skills
- High attention to detail and adept organizational capabilities
- Prior experience with scheduling software preferred
- Amenable to work during U.S. business working hours
- Permanent Work From Home
- Weekly Paychecks
- Fixed Weekends Off
- HMO Reimbursement on your 90th day
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary