Cruise Line Customer Service Representative (CSR)

Neksjob Philippines

  • Philippines
  • Permanent
  • Full-time
  • 30 days ago
Join our team as a Cruise Line Agent, where you'll master the art of planning and booking unforgettable cruise vacations. Your role involves becoming an authority on cruise lines, destinations, and onboard amenities. You'll excel at understanding client preferences, crafting personalized recommendations, managing bookings efficiently, and maintaining seamless communication with cruise companies. Your ultimate mission Delivering top-notch customer service, providing expert advice, resolving any issues that arise, and elevating the overall travel experience for every client. Segment: Expro 2-5(Sales/Travel) Educational Attainment HS/SHS Graduate Work-on-site Segment References Starter No experience at all Adapter With experience but not related to BPO Expo Gen 1 With Customer Service Experience 5 months below Expo Gen 2 With Customer Service Experience 6-12 months Expo Gen 3 With Customer Service Experience 13-24 months Expo Gen 4 With Customer Service Experience 25-48 months Expo Gen 5 With Customer Service Experience 49 months above Expo Tech Expro 2 With Technical Support Experience 6-12 months Expo Tech Expro 3 With Technical Support Experience 13-24 months Expo Tech Expro 4 With Technical Support Experience 24-48 months

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