Business Development Manager

• Function / Market & Industry Knowledge / Business Acumen / Process working
• Complete understanding of DSV (strategy and products)
• Functional know-how in air/sea/logistics/SCM
• Knowledgeable in handling business development, key account and trade lane management in specific to freight forwarding business
• Comprehensive understanding of customer requirements in terms of information flow, transportation, warehousing, and logistics.
• Knowledge about competitor & market trends and challenges across the industry
• Business Acumen (understands principles, language, fundamentals, and profitability)
• Effective business administration competence

• Extensive skills to integrate and coordinate resources across functions and borders, building and using networks, encouraging collaboration across borders, being open to outside input and sharing knowledge and expertise Knowledge of risk management with the ability to identify preventive activities
• Problem solving skills and customer service skills

• Professional time management to organize, prioritizing, planning, assign and monitor tasks
• Profound ability to focus on customer service as a core value, increasing operational efficiencies, setting, and monitoring high standards of quality while taking necessary steps to retain and improve customer relationships and satisfaction
• Good ability to drive innovation, manage change and deal with ambiguity, devising effective change management processes
• Consistent ability to meet and adhere to deadlines

• Excellent communication, negotiation and presentation skills
• Good ability to work under pressure and deal with tight deadlines with high energy and resilience
• Proven networking skills
• Respect confidentiality, demonstrates honesty, integrity, upholds and promotes ethics and values
• High result oriented and places great emphasis on customer
• Good international experience and mindset
• Willing to travel as required

• Identify prospective clients and establish corporate connection through effective business approach anchored to company's internal SOP
• Develop comprehensive business development plan such as but not limited to targeted clients, telemarketing and bidding efforts, acquisition and integration plan
• Secure new businesses within assigned territory
• Manage assigned key accounts from implementation, optimization to stability by taking into account commercial and operational perspective
• Identify and support opportunities to grow business share with assigned key accounts
• Meet objectives of service delivery, account retention and growth

DSV