Process Trainer - Senior Executive

TASQ Staffing Solutions View all jobs

  • Pasay City, Metro Manila
  • Permanent
  • Full-time
  • 16 days ago
  • Apply easily
Hybrid setup: 3x OnsiteLocation: MOA PasaySchedule: Shifting schedule / Night shift (No fixed weekends off)Requirements:
  • College Grad
  • With PHRN or USRN
  • With 2 years of experience as a Process Trainer.
Job Responsibilities:
  • Significant experience in a call centre or customer service training role, with a proven track record of developing and delivering effective training programs
  • Strong communication and presentation skills, with the ability to engage and motivate trainees
  • Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
  • Proficiency in using training and learning management systems, as well as other relevant software and technologies
  • A strong understanding of call centre operations, customer service best practices, and industry regulations

TASQ Staffing Solutions