Opening the front door for guests, direct them to the check-in deskShow the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating)If any equipment is not working properly, report this to the maintenance department so that it can be repairedIntroduce the features of the room to the guests, explain them how to use the air conditioning system, audiovisual systems and equipment, electronic do not disturb sign system, coffee making unit, minibar and telephone.Give guests information about directions, the hotel, hotel area and local tourist attractionsWhen guests have checked out offer assistance with luggage (store it or carry to the vehicle)Giving directions to places of interest, sightseeing's, shopping areasEnsure that each piece of luggage stored has an Aria Hotel Budapest luggage tag (filled in properly as per Hotel standards) on and the owner of the luggage receives the other part of the luggage tagDelivers all guest messages/faxes/letters/parcels to the guestroomsRun errands requested by the Front Desk staffLoading and unloading luggage from/to the vehiclesCoordinate the traffic of vehicles in front of the hotel (guests cars, limousines, taxis, minivans, buses)Provide car valet service: drive the guests cars to and back from the Hotels designated outsourced garageMaintain good relationship with all the departments of the hotelFollow all health & safety policiesImplement, maintain and continue to improve departmental policies, procedures and service standardsCarry out any other duties requested by Front Desk Agents or Front Office ManagerResponsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance)Attend all meetings and trainings assigned by the Front Office Manager