Fulfillment & Logistics Associate (Hybrid)

etaily

Makati City, Metro Manila
Permanent
Full-time

1 month ago
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Principal Duties & Responsibilities As a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You will collaborate with different teams to optimize logistics processes and contribute to the overall success of the company’s operations.Job ResponsibilitiesWarehouse Processing

Receives & processes inbound and pullout requests by the brands
Coordinate inbound and pull out schedules to the warehouse
Validates and monitors inbound and pull out completion

Order Processing

Receive and process customer orders accurately and in a timely manner
Verify inventory availability and coordinate with the warehouse team to fulfill orders
Ensure orders meet quality standards before shipping
Ensure orders meet market place SLA

Inventory Management

Monitor and manage inventory levels to prevent stockouts or overstocks
Conduct regular stock counts and reconcile discrepancies
Implement inventory control measures to minimize losses and improve accuracy

Logistics Coordination

Collaborate with internal teams to optimize transportation and logistics processes
Communicate with suppliers, vendors, and carriers to ensure timely deliveries
Resolve any issues related to shipments, delays, or damages

Quality Control

Implement and maintain quality control measures for products during the fulfillment process
Conduct regular inspections of products to ensure they meet quality standards

Data Management

Utilize relevant software systems for order tracking, inventory management, and reporting
Generate and analyze reports to identify areas for process improvement

Customer Service

Address customer inquiries related to order status, shipping, and returns
Collaborate with the customer service team to resolve issues and improve the overall customer experience.

Key Qualifications

College diploma or equivalent; additional education or certification in logistics or supply chain management is a plus
1 to 2 years proven experience in fulfillment, logistics, or related field
Strong organizational and multitasking skills
Excellent attention to detail and accuracy
Effective communication skills, both written and verbal
Proficient in using relevant software and systems for order processing and inventory management
Proficient in using Google Sheets and other Google Suite products
Knowledge of shipping regulations and procedures

etaily