INT
KMC Solutions Inc
- Makati City, Metro Manila
- Permanent
- Full-time
- Provides support on the reception/front desk through:
- Answers and disperses calls and inquiries
- Welcomes / receives applicants, visitors and clients of the Company
- Responds/addresses tenant concerns and walk-in inquiries
- Handles daily incoming and outgoing mails
- Receives, distributes and files incoming letters, billings, invoices, documents and/or other communications
- Manages the front office on a daily basis
- Assists photocopy, printing, scanning client request
- Gatepass / work permit processing
- Prepares and accomplishes errand form
- Monitors the cleanliness in concessionaire area
- Any ad hoc duties as required
- Point person / Representative in the workplace
- Conference room reservations
- Reports and coordinates any workplace issues and ensures job completion
- Provides administrative support to members
- Provides unmatched customer experience
- Builds strong relationship with members
- Enforces company policies and procedures, and safety and health regulations and standards
- Attends ticket request within SLA
- Assists office walk tour with prospective client and marketing events
- Offers and serves refreshment to Client
- Assists and does simple troubleshooting IT concerns like wifi connection, borrow of LAN/ HDMI
- Coordinates with vendor for any Client request below 20K
- Distributes monthly treats
- Follows operational processes and procedures
- Enforces house rules and security policy
- Maintains Office Show-readiness, cleanliness and maintenance
- Conducts random facilities walkthrough to report current and urgent issues, and to handle foreseen issues and members’ needs
- Coordinates with Customer Success Lead for any facilities/Building issues
- Capable of dealing with local staff and foreign clients
- Enthusiastic, Outgoing, responsible, motivated, dedicated, detail oriented and driven personality
- Superb verbal and written communication skills
- has high attention to detail, fast learner
- Excellent interpersonal skills
- Extraordinary multitasking skills
- Good time management skills
- Capable of working under minimal supervision
- Ability to present well to high level clients – local and foreign
- Ability to deliver services with the highest standards
- Willing to work on a shifting schedule
- Willing to be assigned to other KMC sites
- Bachelor of Science in Business Administration, BS HRM, BS Tourism or any similar courses
- At least 1-2 years work experience as Front Office Staff or Admin Assistant
- Knowledge in MS Office applications (MS Word, Excel, Powerpoint, office 365)
- Hospitality or Customer service background is a plus