Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.Responsibilities :The WW channel operations specialist supports the WW business development, sales ops team and/or marketing team in the administration and execution of WW channel programs and promotions.The role requires understanding of global programs, promotions and how they are executed in different countries worldwide.RESPONSIBILITIES:Program, Promotion and Benefit ManagementMDF ManagementLead and Account ManagementCase ManagementMPS Express SupportPartner Onboarding CoordinationDemo ManagementPartner Claims and Pay-OutsCOMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:Tools Proficiency: Knowledge of CRM tool, MD365, Loyalty Perks site, SAP and MS ExcelAnalysis: Able to analyze the situation, and to arrive at solutionsProject Management: Able to track and manage different projectsCustomer Service: Good at relationship-building and provides correct solutions to concerns; able to think of innovation to address the needs of the customers / requestorsCommunication: Clearly and effectively present sales and business reports and analysis, ideas, opinions, and conclusions orally and in writing to all requestersDecision-Making: Able to verify whether a request is valid or not, and identify if we approve or deny requestsEDUCATION/EXPERIENCE:Bachelor’s Degree in any course from an accredited college or university. Preferably in Information Technology.2 years BPO work-related experiencePreferably with at least 1 year experience in using MD365An advantage if candidate has experience in administering CRM (Customer Relationship Management) systemsBackground in Sales and Marketing Operations SupportPrevious work experience had analytical and problem-solving tasks related to sales, marketing, systems or business toolsPrevious work experience had analytical and problem-solving tasks related to sales, marketing, systems or business toolsHow to Apply ?Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now!Global Privacy NoticeLexmark is committed to appropriately protecting and managing any personal information you share with us. Click to view Lexmark's Privacy Notice.
