SALES ADMIN ASSISTANT

• Order Processing & Documentation: Receiving, processing, and tracking sales orders, quotations, invoices, and delivery receipts via phone, email, or online systems.
• Data Management: Maintaining and updating customer records, sales activities, and transaction logs in a CRM (Customer Relationship Management) software or database to ensure data accuracy.
• Reporting & Analysis: Assisting in the preparation of daily, weekly, and monthly sales reports, presentations, and performance summaries for management review.
• Customer Service & Communication: Serving as a point of contact for customer inquiries, providing information about products/pricing, addressing complaints, and coordinating after-sales support.
• Coordination & Logistics: Liaising with other departments (such as Accounting, Marketing, and Logistics/Warehouse) to ensure timely order fulfillment and smooth communication flow.
• Scheduling & Meetings: Managing calendars, scheduling appointments and meetings for the sales team, and preparing necessary materials or arranging travel plans.
• Inventory & Supplies: Monitoring stock levels, coordinating with suppliers for replenishment, and managing office supplies for the sales department.

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred)
• Experience in sales coordination, admin, or customer service
• Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Detail-oriented, reliable, and able to work under pressure

Global Quest Consulting