HR Generalist - PH (APAC)

• Address employee queries and concerns related to HR policies, payroll, benefits, and compliance.

• Resolve employee grievances.

• Maintain a log of daily HR cases and track resolution times for process improvement.

• Conduct pre-boarding activities such as document collection and verification.

• Organize and facilitate orientation sessions for new hires.

• Assign mentors or buddy programs to ensure a smooth onboarding experience.

• Ensure all IT, security, and administrative setups are completed before the first day.

• Track new hire progress and engagement during the probation period.

• Develop and implement employee engagement activities.

• Conduct regular check-ins and feedback sessions with employees.

• Act as a mediator in employee disputes and foster a positive work environment.

• Conduct exit interviews and analyze feedback to improve employee retention.

• Assess training needs for new employees based on job roles and responsibilities.

• Develop training materials, including manuals, presentations, and e-learning content.

• Schedule and conduct training sessions in collaboration with the other team members

• Evaluate training effectiveness through feedback and performance assessments.

• Maintain training records and ensure continuous learning opportunities.

• Process payroll accurately and ensure timely disbursement of salaries.

• Manage employee benefits such as health insurance, leave policies, and retirement plans.

• Address payroll discrepancies and resolve employee concerns.

• Stay updated on tax regulations and deductions to ensure compliance.

• Coordinate with finance and accounting teams for payroll audits and reporting.

• Ensure adherence to local labor laws and employment regulations in the APAC region.

• Regularly update HR policies to align with regulatory changes.

• Conduct compliance training and awareness programs for employees.

• Handle legal matters related to employment contracts, terminations, and workplace disputes.

• Maintain accurate documentation for audits and compliance reporting.

• Collect and analyze HR metrics, employee satisfaction, and productivity.

• Prepare reports and dashboards for leadership insights.

• Use data-driven decision-making to improve HR processes.

• Implement HR technology solutions to automate and enhance HR functions.

• Perform regular audits of HR records to ensure accuracy and completeness.

• Review employee files and HR case resolutions for compliance.

• Identify trends and issues from audit results and suggest corrective actions.

• Implement best practices for case management and record-keeping.

• Develop Standard Operating Procedures (SOPs) for all HR functions.

• Document workflows for onboarding, payroll processing, grievance handling, etc.

• Ensure SOPs are regularly updated based on regulatory and organizational changes.

• Train HR staff on adherence to established SOPs.

• Identify gaps in existing HR processes and recommend improvements.

• Implement HR best practices for efficiency and effectiveness.

• Automate repetitive HR tasks through technology solutions.

• Bachelor Degree

• 2+ years in operations

• Proficiency in HR Management Systems (HRMS) and HR analytics tools.

• Knowledge of payroll and benefits administration platforms.

• Understanding of employment laws and compliance requirements.

• Data analysis and reporting skills using Excel, or similar tools.

• Process documentation and SOP creation expertise.

• Proficiency in audit and compliance tracking.

• Project management capabilities for process improvement initiatives.

• Strong interpersonal and communication skills.

• Conflict resolution and negotiation abilities.

• Empathy and active listening.

• Adaptability to changing HR policies and business needs.

• Ability to handle confidential and sensitive information with discretion.

Excis Compliance