Transformation Manager

Sun Life Financial

Manila City, Metro Manila Taguig City, Metro Manila
Permanent
Full-time

1 month ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:The Transformation Manager drives the company’s transformation agenda. The scope of the role includes but not limited to:

Key Contributor in the creation of the Transformation Vision, Mission, and Strategy.
Co-Stewards the company’s Transformation Journey and Program.
Manages the execution, benefits, and risks of medium to large Transformation Programs.
Drives collaboration and influences cross-functional business and delivery teams to drive the Transformation agenda and ensures that the desired results (execution certainty) of medium to large Transformation Programs are met.
Accountable for the Transformation outcomes of medium to large programs/projects managed from topline to bottom line including business results up to desired client experience.
Provides capabilities and tools to effectively deliver the medium to large programs (i.e. change management, communication plan, talents required).
Provides expertise with regards to business transformation trends (i.e. programs, platforms, processes, people, and partnerships).

The role reports to the Head, Transformation Management.

Drives the desired business outcomes of the Transformation, from topline to bottom-line benefits up to desired client experience10%Delivers the Vision, Mission and Strategy of the Transformation succinct with Business directions and priorities.10%Develops the Transformation program, business cases and drives action and agility.20%Collaborates vertical and horizontal cross-functional teams to ensure proper alignment, support and high quality delivery of the transformation program. (Scope, Cost, Schedule, Risk, Quality and Benefits).40%Drives the continuous innovation and transformation of the business with business transformation trends from Programs, platforms, processes, people and partnerships10%Stakeholder feedback from business, technology, end users etc10%Specialized knowledge

Strategic Management
Program Management
Immersive understanding of the respective portfolio i.e, Distribution, Operations (including Finance and Sales Support), Marketing, and IT
Design Thinking
Agility
Lean Six Sigma (at least a yellow belt)
Change Management
Communication Planning

Qualifications

Minimum of 3 years’ experience in small to medium scale implementations preferably in the telecommunications or financial industry, with an emphasis on enterprise transformation across multiple functions or value delivery by customer segment.
Minimum of 3 years’ experience in program and/or project management with a successful project management track record in full life cycle implementation projects, with proven record of execution to time and budget.
Knowledge and understanding of program management tools
Ability to work independently with minimum supervision.
PMP preferred but not required.
CSPO, CSM experience preferred but not required
B.S, BA or equivalent.

Job Category: Project Management - ProcessPosting End Date: 29/06/2024

Sun Life Financial

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