Hotel General Manager

AscentPRO

  • Quezon City, Metro Manila
  • Permanent
  • Full-time
  • 12 days ago
ASCENTPRO is an HR, Recruitment Services, and Business Process Outsourcing Company located in San Juan City, Philippines, aimed to provide workforce solutions in any vertical or industryThe RoleJob Description:The General Manager is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. Responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower staff to give superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotelYou will be responsible for :
  • Managing the branch P&L and developing and implementing activities to achieve branch’s financial targets.
  • Overseeing daily branch operations and allocating resources to ensure financial objectives are met.
  • Managing service delivery of the branch to ensure and excellent customer experience.
  • Continuously seeking feedback and inputs to identify opportunities for streamlining branch processes and improving operational efficiency.
  • Coaching, training and developing branch staff.
  • Ensuring branch processes are fully compliant with internal policies and statutory guidelines.
  • Oversee all aspects of administration for the Company.
  • Creating, maintaining, communicating and ensuring adherence to internal guidelines and best practices with respect to various business processes.
Ideal Profile
  • You have at least 1 year experience within a Country Head / General Manager or Head of Administration role, ideally within the Hospitality, Leisure, Travel industry.
  • You are organised and have good interpersonal skills.
  • You have good computer skills ( MS Word, Excel, Powerpoint).
  • You are a seasoned leader with strong experience in managing P&Ls and driving growth within organisations.
  • You are a self-starter and demonstrate a high level of resilience
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong mentor and coach who builds high performing teams
What's on Offer?
  • Role involving team management opportunities
  • Join a market leader within Hospitality
  • Opening within a company with a solid track record of success

AscentPRO

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