Process Excellence Manager
- Taguig City, Metro Manila
- Permanent
- Full-time
- Bachelor's Degree
- At least 5 years of leadership experience in BPO handling customer service operations.
- Process improvement and process framework creation.
- Experience in creating process definitions or frameworks for coaching, training, reporting, governance, and workforce management.
- Advanced proficiency in Excel and PowerPoint
- Amenable to work in shifting schedules
- Amenable to work ONSITE in BGC Taguig
- Available to start ASAP
HMO for Employee and 2 Dependents (On Day 1) * Quarterly performance bonus
- Outstanding career development opportunities and exposure to multiple accounts