Customer Service Representative

  • Central Visayas
  • Permanent
  • Full-time
  • 11 days ago
IMMEDIATE HIRING Join our healthcare BPO team supporting US medical providers. We&aposre seeking experienced Customer Service Representatives for a stable, growth-oriented career in healthcare. Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu City Schedule: US Business Hours Employment: Full-Time, On-Site Key Responsibilities Handle patient inquiries via phone, email, and chat Assist with appointment scheduling and insurance verification Process billing inquiries and payment assistance Navigate healthcare management systems Maintain accurate customer records Meet quality and productivity metrics Requirements Must Have: 1+ years BPO experience Excellent English communication skills High school graduate or equivalent Strong computer and multitasking skills Available for US time zones Preferred: Healthcare/medical account experience Benefits Package Compensation: Competitive base salary + performance bonuses 13th month pay Night differential and overtime pay Commission opportunities Health & Career: HMO coverage (employee + dependents) Career advancement opportunities Job security in healthcare industry Why Join Us Stable Industry - Recession-proof healthcare sector Professional Growth - Clear promotion pathways Competitive Pay - Above-market compensation Work-Life Balance - Supportive team environment Job Type: Full-time Benefits: Health insurance On-site parking Pay raise Work Location: In person Show more Show less

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