Technical Writer

Vector Outsourcing Solutions Phils., Inc.

Mandaluyong City, Metro Manila
Permanent
Full-time

8 days ago

Work with operations managers, team leads, staff to document existing work flow.
Document tasks and responsibilities of team members.
Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.
Work with Process QA managers to document optimized work flow.
Document and update standard operating procedures (SOP).
Determine the clearest and most logical way to present information for easy comprehension of process work flows.

Consultancy basis minimum of 6 months consultancy contract subject for renewal
With a degree and/or certifications in Technical Writing, Journalism, Professional Writing, English Teaching, Communication Arts or Mass Communications
Should have a 1 to 2 years experience as Technical Writer
With strong analytical skills to understand and write functional documentation for new enhancements.
Excellent grammatical skills
Has reliable internet at home
Willing to work in shifting schedules or graveyard shift
Able to Work From Home

Work from Home

Other:

Company computer/ equipment is provided

Entry Level / Junior, Apprentice Writing and Content Business Process Outsourcing 1 opening Bachelor's degree graduateWe are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.Vision:To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer serviceMission:To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovationValues:TransparencyHonestyAccountabilityTrustResponsibilityEfficiencyAdaptabilityInnovationRespect

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