Aprio PH - Senior Manager, Accounting Operations
Aprio View all jobs
- Makati City, Metro Manila Pampanga
- Permanent
- Full-time
- Oversee daily operations and work product quality across service and functional delivery teams.
- Partner with CAS practice operations to ensure standardized reporting and client delivery procedures are met.
- Ensure adherence to service-level agreements and standardized operational procedures.
- Lead change management initiatives and enforce governance of operational processes.
- Define and maintain operational metrics and dashboards using data analytics tools.
- Collaborate with offshore teams to ensure accuracy, quality, and process optimization.
- Maximize offshore workforce impact through targeted process improvements.
- Manage the creation and upkeep of guidelines, training materials, and project documentation.
- Monitor project timelines, allocate resources, and adjust plans to meet deadlines.
- Communicate updates and changes clearly to internal teams, leadership, and stakeholders.
- Maintain and enhance reporting tools and dashboards for performance tracking.
- Develop and implement policies and procedures to improve team output and efficiency.
- Establish statistical methods to measure progress and support strategic vision.
- Ensure consistent documentation and use of standardized templates in project management systems.
- Review and update training and resource databases to support team development.
- Bachelor's degree in accounting; CPA or equivalent certification preferred
- Minimum of 10 years of progressive experience in US accounting, with at least 5 years in a leadership role managing managers and client engagements
- Proven experience managing multiple clients in a multi-entity, multi-industry environment, preferably within professional services
- Solid experience with accounting platforms such as Bill.com, Xero, and QuickBooks Online (QBO); NetSuite experience is a plus
- Demonstrated ability to lead, mentor, and develop high-performing teams, including Managers and Team Leads
- Strong client relationship management skills, with experience leading client calls, business reviews, and handling escalations
- Experience in budgeting, forecasting, and managing engagement profitability and resource utilization
- Proven track record in driving process improvements, automation, and system or workflow enhancements
- Experience with project and workflow management tools (e.g., Karbon, Wrike or similar platforms)
- Experience in onboarding clients and transitioning/migrating processes to offshore teams
- Advanced analytical skills with the ability to interpret financial data and provide actionable insights
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively with US-based teams and leadership
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced, remote environment
- Self-motivated, proactive, and resourceful, with a strong sense of ownership and accountability
- High level of professionalism, integrity, and ability to handle confidential information
- Amenable to work midshift schedule (12:00pm to 9:00pm) and on a hybrid work setup