Medical Front Desk VA

Manila City, Metro Manila
Permanent
Part-time

5 days ago

This is a remote position.We are seeking a Medical Front Desk Virtual Assistant to provide front office support for a growing midwifery practice. This role will focus on patient scheduling, communication, and administrative coordination as the practice continues to build its patient base.The ideal candidate is organized, professional, and comfortable serving as the first point of contact for patients. This position is well suited for someone who enjoys patient interaction, can manage schedules efficiently, and is confident supporting a healthcare team in a remote setting.

Schedule and manage appointments for midwife patient visits
Handle appointment confirmations, cancellations, and rescheduling
Serve as the first point of contact for patient inquiries
Ensure schedules are accurate and well-organized
Respond to patient questions via phone, email, or messaging
Provide clear information about appointments and services
Maintain a professional and friendly tone in all interactions
Maintain and update patient records
Assist with general front office tasks and coordination
Support the team as patient volume grows over time

Requirements • Experience as a Virtual Assistant or in an administrative support role

Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Strong attention to detail and reliability
Comfortable working remotely and independently
Available to work US time zone hours, specifically PST
Experience with patient scheduling and front office coordination
Hands-on experience with Athenahealth is highly preferred
Familiarity with scheduling tools or EMR systems
Experience in healthcare, OB-GYN, or midwifery support is preferred
Customer service or front desk experience in a medical setting is preferred
Experience supporting US-based clients is preferred

Boogie Team

Apply Now