Customer Service Agent
Neksjob View all jobs
- Baguio, Benguet
- Permanent
- Full-time
- Handle incoming customer inquiries via phone, email, and chat in a professional manner
- Resolve customer issues efficiently and accurately, escalating when necessary
- Maintain detailed and accurate records of customer interactions
- Provide product/service information and troubleshoot basic issues
- Follow communication guidelines and policies
- Collaborate with team members and other departments to improve customer satisfaction
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