Call Center Relationship Manager (UK Client) - Alabang
Datablazers, Inc.
Muntinlupa City, Metro Manila
Permanent
Full-time
16 days ago
Job Overview:You'll be the bridge between our company and call centers, figuring out if they're a good fit for our campaigns. You'll get support from a data mining team to find new call centers. Once you build rapport, our sales team will give you campaigns to pitch. If they're interested, you'll work with our training and IT teams to get them set up. Using platforms like LinkedIn and Facebook, along with your communication skills, you'll gather info and seal the deal. Experience in sales channels and the BPO industry is a bonus.Duties and Responsibilities:Make outgoing calls to find new call centresProvide accurate and timely information to management based on calls madeIdentify and qualify potential leads through cold calling, market research, and other strategiesProvide regular reports and updates to management on client feedbackFollow scripts or guidelines provided by the company to maintain consistency and convey key messagesUpdate and maintain accurate customer information in databases or CRM systemsWork closely with one of the directors to discuss daily reporting and updatesAttend client meetings, daily calls, and any other meetings in regards of daily tasks