Customer Service Associates | Blended Account | Ortigas Pasig
ACES
- Pasig City, Metro Manila
- ₱25,000-27,000 per month
- Permanent
- Full-time
- Provide accurate, valid and complete information by using phone, chat or app messaging platforms, etc.
- Effectively manage calls (incoming and outgoing).
- Attend to requests, resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe.
- Identify and assess customer needs to ensure satisfaction.
- Monthly salary and allowances P25,000 to P27,000
- HMO health insurance
- Paid vacation and sick leaves
- Government mandated benefits
- Holiday pay
- Completed at least 2 years in college with no back subjects / Associate degree graduate
- 6 months BPO international account customer service or technical support experience (can be voice or blended experience)
- Above average to Good English communication skills
- Computer literate and good internet navigation skills
- Amenable to work on shifting schedule
- Willing to work in Ortigas, Pasig
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
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