Remote NDIS - Digital Marketing officer (Permanent Dayshift, WFH)
Philippines
Permanent
Full-time
10 days ago
PERMANENT DAYSHIFT Remote Digital Marketing Officer Client Type : NDIS Healthcare Reports to : Client POC-Office Manager PART TIME - to start 30 hours per week (May transition to Fulltime) VA Rate - $8-10 AUD POSITION OVERVIEW The Digital Marketing Officer at Joy Valley Care (JVC) will be responsible for: Designing, implementing and maintaining a strong digital presence for the organisation. Excellent skill at all areas of social media production and ongoing monitoring and maintenance. Diligence at regular social media posting, ensuring appropriate posts are in keeping with the industry market and clients values. Web development and ongoing monitoring and maintenance, with the ability to competently make sudden and urgent changes when requested. High skill at competently operating back-end of our website is essential. Creative content production. Administrative support to ensure that JVC's brand voice is consistently represented across online channels. Designing and writing the JVC monthly newsletter on template such Canva or similar. You will manage and enhance JVC's websites, create engaging social media campaigns, and provide day-to-day digital marketing operations support. A working knowledge of the NDIS sector and our audience will be highly valued. KEY RESPONSIBILTIES Web Development & Maintenance Design, develop, and maintain user-friendly, responsive websites. Build and edit pages using WordPress (Elementor), Squarespace, or other CMS platforms. Implement HTML, CSS, JavaScript coding (React/Vue skills a bonus). Conduct SEO optimisation to improve JVC's search rankings. Monitor and report on JVC's website performance using analytics tools. Troubleshoot technical issues and maintain existing JVC & ASDA websites. Social Media and Content Creation Plan, create, and schedule content for Instagram, Facebook, LinkedIn and other relevant platforms. Develop visually appealing graphics using Canva (preferred) and/or Adobe Creative Suite. Produce engaging captions, stories, and posts aligned with JVC's brand voice. Capture, edit, and publish short videos or animations for campaigns. Monitor social media analytics to optimise engagement and reach. Maintain awareness of industry trends and audience engagement strategies (NDIS knowledge highly recommended). Be up to date with current trend to encourage clicks on our posts. Administrative and Marketing Support Manage marketing inbox and respond to enquiries where required. Maintain digital content calendars and campaign schedules. Assist with event promotion, email campaigns, and client communications. Support data entry, document formatting, and report preparation. Work collaboratively with internal teams, using Microsoft Office and Google Workspace tools. Assist with basic tasks in PowerPoint, Word, Excel and Adobe applications. Field external phone calls when requested to do. KEY SKILLS AND ATTRIBUTES Strong technical knowledge in web development and CMS platforms. Creative flair with a good eye for design and branding consistency. Excellent written and verbal communication skills. Strong organisational and multitasking abilities. Attention to detail with a proactive, solutions-focused mindset. Basis graphic designing skills to create and manager the monthly newsletter. Understanding of NDIS audience and disability sector preferred. QUALIFICATIONS AND EXPERIENCE Essential: Minimum 2 years of similar experience as DIGITAL MARKETING OFFICER, with demonstrated experience in web development and social media management. Proficiency in Xcel, HTML, CSS, JavaScript (plus frameworks desirable). Experience with WordPress (Elementor), Squarespace, or similar CMS. Proficiency in Canva (and/or Adobe Suite). Experience in content scheduling, analytics, and reporting. Optimisation of AI tools. Desirable: Knowledge of NDIS sector and disability services. Skills in video editing and animation. Previous experience in a similar role within healthcare or community services. PERFORMANCE INDICATORS Success in this role will be measured by: Timely delivery of website updates and maintenance. Increased engagement across social media platforms. Consistent brand representation across all digital channels. Positive feedback from internal teams and stakeholders. Effective completion of administrative support tasks. Show more Show less