RESPONSIBILITIES: Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Administer and maintain Windows and Linux servers, ensuring high availability, security, and compliance. Perform OS installations and manage server builds (Linux/Windows/VM/Physical). Manage virtualization platforms (VMware vSphere) including: o vMotion and Storage vMotion o VM deployment from templates and OVF o VMTools/hardware upgrades o VM snapshots o vCenter and ESXi upgrades Support and maintain faxing solutions (RightFax, XMedius) and secure file transfer platforms (MoveIt, WSFTP, GoAnywhere). Administer enterprise printing solutions (Windows Printer, VPSX Printing, Printer Logic, HP Printing). Manage email systems (O365) and user administration (AD, LDAP, NIS). Monitor infrastructure performance and availability; identify and resolve potential bottlenecks. Implement security best practices, including patching and vulnerability remediation (Tanium, WSUS). Perform periodic maintenance activities such as Rapid Recovery (RR), hardware/firmware upgrades, and OS patching. Troubleshoot servers through console (ILO/HMC experience preferred). Maintain detailed documentation of configurations, processes, and troubleshooting guides. Collaborate with cross-functional teams to ensure seamless integration of compute and related services. Participate in 24x7 operations support and on-call rotation. Ensure compliance with ITIL processes (Incident, Change, Problem Management). REQUIREMENTS: Bachelor's degree in Computer Science, Engineering, or equivalent experience. 7-10 years of experience in compute administration and infrastructure operations (L2+ support). Strong knowledge of MH: Windows Server Administration (2016, 2019, 2022) and (Linux OS (RHEL 6/7/8)-nice to have). Hands-on experience with MH: VMware vSphere and virtualization technologies. Working experience with NH: AIX LPAR migrations, Solaris Zones, and Linux virtual machines. Familiarity with NH: Infrastructure as Code (IaC) tools (Chef, Jenkins, Terraform). Scripting experience in NH: Shell, Python, PowerShell (preferred). Familiarity with ticketing tools (ServiceNow, Rally). Knowledge of file system management (LVM) and backup monitoring. Strong understanding of UNIX system files, boot processes, and run levels. Nice to have: Experience with Citrix administration and additional Linux server management. Excellent troubleshooting, problem-solving, and communication skills.
foundit