Chapter Lead Engineer

• Direct manager for a team of 10-12 engineers across different technology skills
• Setting team objectives and conducting Performance Evaluation. Provide regular performance feedback and conduct career planning with staff. Takes appropriate corrective action as needed to promote optimal employee performance.
• Identifying training needs of the team and individuals. Collaborate with Principal Engineers and Tech Leads to develop skills of staff and help advance their careers
• Mentoring and coaching engineers.
• Recruitment (on/off boarding), hiring, and training of new talent
• Ensures individuals and team align with company policies, training, compliance modules etc.

• Support interactions with customers and development team to gather and define requirements
• Accountable for the delivery of high quality software solutions, services and the support of such solutions and applications (i.e. Build and Run).
• Ensure the team consistently ships high quality code
• Build strong partnerships with business, operations, infrastructure and other key stakeholder groups
• Analyze risks, issues and other data in supporting teams reaching actionable decisions. Create and manage plans to mitigate risks for all projects in your Squad.
• Ensure the team focuses on removing bottlenecks, improving system performance, and optimizing reliability and maintainability
• Manage resource allocations and priorities effectively.
• Drive cross-team collaboration
• Partner with Product Owners and CJEs to own and plan the backlog and adapt to changes in priorities/requirements/velocity in an agile environment.
• Works with department management and operations team on planning, prioritization and resource allocation initiatives
• Maintains and manages team, customer, and vendor relationships that drive business results
• Provide regular reports to the Area Lead and other departments on your Squad’s achievements, challenges and recommended solutions.

• Work with Chapter Leads, Principal Engineers and other Tech Leads to ensure best practices are implemented and followed.
• Identify and implement appropriate continuous improvement opportunities
• Help improve our engineering tooling and practices

• Excellent Stakeholder Management
• Demonstrates independent thinking and decision-making abilities
• Possesses strong management and leadership skills including, but not limited to, innovation, communication, ability to influence, strategic thinking and planning
• Strong interpersonal and written and verbal communication skills.
• Ability to deal with ambiguity and changing business priorities and new requirements
• Strong innovation, influencing, negotiating skills, and strategic agility
• Professional maturity and responsibility. A Team Lead is expected to take ownership of issues and work with others to resolve them.
• Strong ability to help a team in all facets of the delivery cycle from analysis of requirements, design, development through implementation.
• In depth knowledge of industry standard best practices, development lifecycle processes and methodologies. Experience using agile methodology is a plus.
• Thorough understanding of quality management.
• Experienced in the use of metrics to drive decision making and process change.
• Proven ability to manage competing priorities in a fast-paced environment.
• Self-motivated, able to work independently and thrive in a fast-paced, multi-tasking, high productivity environment.
• Action-oriented, decisive approach to work required, with the willingness to take a hands-on role to ensure deliverables are met on time.
• Proven experience and expertise in delivering high quality enterprise applications.

ING