Urgently hiring for one of our direct clients in the Philippines. Job Title: Sr. Associate-Ops (GDS) Location: Metro Manila Work Mode: Shift Schedule (Onsite) Required Must be a high school graduate Must have at least 1-year GDS experience (preferably Sabre and Amadeus) in a BPO setting. Proficient in using GDS Cryptic/Native commands to book and manage travel arrangements Excellent communication skills Good customer service skills Willing to work onsite Ability to work in a fast-paced environment and prioritize tasks effectively Can start ASAP Responsibilities Provide exceptional customer service to our travelers Book flights, hotels, and cars using Global Distribution Systems (GDS) Issue, reissue, and refund flight tickets on GDS Respond to traveler inquiries and resolve issues efficiently