IT Infrastructure Analyst
- Taguig City, Metro Manila
- Permanent
- Full-time
- Monitor and maintain IT infrastructure components, including servers, networks, and storage systems.
- Perform regular system updates, patches, and backups to ensure data integrity and security.
- Troubleshoot and resolve infrastructure-related issues in a timely manner.
- Assist in the planning and execution of IT infrastructure projects.
- Collaborate with project teams to implement new technologies and systems.
- Provide technical expertise and support during project deployments.
- Ensure compliance with IT security policies and procedures.
- Conduct regular security assessments and audits to identify vulnerabilities.
- Implement security measures to protect the organization's data and systems.
- Maintain accurate documentation of infrastructure configurations, processes, and procedures.
- Generate reports on infrastructure performance, incidents, and resolutions.
- Provide recommendations for infrastructure improvements and optimizations.
- Work closely with IT teams, vendors, and stakeholders to ensure seamless infrastructure operations.
- Communicate effectively with non-technical users to provide support and training as needed.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience in IT infrastructure management or a similar role.
- Strong knowledge of network protocols, server management, and virtualization technologies.
- Experience with cloud platforms (e.g., AWS, Azure) is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- CompTIA Network+
- Microsoft Certified: Azure Administrator Associate
- Cisco Certified Network Associate (CCNA)
- Office environment with occasional travel to other company locations.
- On-call availability for emergency support as needed.