US Dental Medical Biller - Davao (Remote)

Snapscale View all jobs

  • Davao City
  • Permanent
  • Full-time
  • 9 days ago
Description:Overview:Snapscale is seeking a dedicated US Dental Medical Biller who can work remotely to provide full-time, exclusive support to two dental practices. This role is fully integrated into the client’s internal team, offering professional, concierge-style service to patients while handling appointment scheduling, patient intake, and dental insurance verification. The ideal candidate operates with professionalism, adheres to HIPAA compliance, and communicates as a seamless part of the client’s team.Key Responsibilities:
  • Phone Coverage & Patient Service: Answer all incoming calls via the client’s VoIP system, greet patients professionally, and route calls or document follow-ups. Provide consistent coverage during business hours while maintaining a local, concierge-style presence.
  • Appointment Scheduling: Schedule new and existing patient appointments using the Eaglesoft practice management system, coordinating closely with in-office team members to maintain calendar accuracy.
  • Patient Intake Support: Manage digital intake forms, ensuring new patients submit required information such as medical history and past dental visits. Update records accurately in Eaglesoft.
  • Insurance Verification: Verify dental insurance for incoming patients, completing full or partial verifications according to practice guidelines. Document and track verifications, ensuring completion before appointments.
  • Team Integration & Reporting: Communicate regularly with in-office staff to ensure alignment on patient scheduling, intake, and insurance verification. Provide daily snapshots of calls answered, appointments scheduled, and insurance verifications completed.
Perks:
  • Health Maintenance Organization (HMO)
  • Competitive pay
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Internet allowance
  • Yearly salary increase
  • Opportunities for career growth and development
  • Fun and supportive working environment
Requirements:
  • 6 months to 1 year of experience as a Dental Medical Biller or in a dental administrative role in the U.S.
  • Familiarity with dental practice management software, preferably Eaglesoft.
  • Strong understanding of dental insurance verification and patient intake processes.
  • Excellent written and verbal English communication skills, with a professional and friendly demeanor.
  • HIPAA-compliant, with the ability to handle sensitive patient information securely.
  • Able to work full-time, either onsite or remotely from a verified, secure location using Snapscale-provided equipment.
  • High level of organization, attention to detail, and ability to follow structured tracking systems.
  • Customer-service oriented, capable of integrating into the client’s team culture.
Metrics & Expectations:
  • Number of calls answered daily
  • Number of new patient appointments scheduled
  • Completion of insurance verifications prior to appointments

Snapscale