Fraud Operations Agent - Digital Operations, SeaBank
SeaBank Philippines, Inc. (A Rural Bank)
Manila City, Metro Manila
Permanent
Full-time
2 months ago
Job Description Perform real time review of system alerts and identify unauthorized transactions and fraudulent accounts. Establish accurate and timely contact with customers to confirm the validity of flagged transaction. Identify new and existing fraud trends by analyzing accounts and transaction patterns. Propose system improvements. Collaborate with stakeholders to drive process improvements. Take on ad hoc projects or assignments related to Fraud Operations. Requirements Bachelor's degree in any related courses 1-3 years experience in Fraud Operations/Fraud Management, preferable in Digital Banking or Internet Banking With strong analytical and problem-solving skills Must be critical thinker and knowledgeable on current fraud trends Resourceful, proactive, flexible and comfortable working in a fast-paced environment With good communication and interpersonal skills