Call Center Agent

Neksjob View all jobs

  • Baguio, Benguet
  • Permanent
  • Full-time
  • 1 month ago
We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services.Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries
  • Handle customer complaints, provide appropriate solutions and alternatives
  • Maintain detailed records of customer interactions
  • Follow communication scripts and procedures

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