Sr Product Content Writer

Deltek

Makati City, Metro Manila
Permanent
Full-time

1 month ago

Company SummaryAs the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.comPosition ResponsibilitiesPosition Summary Join our innovative, friendly writing team, working on cloud-based systems for project-based businesses. You'll work in an agile environment with an international development team, creating online help, videos, and other supports for an end-user audience.You will work directly with subject matter experts to drive the development of customer-facing content including user guides, training materials, and other technical documentation. You will also help improve processes for content development and delivery, and work to ensure consistency and standardization across all materials. The ideal candidate is an independent and curious self-starter with a demonstrated ability to produce high-quality technical content, drive complex documentation projects, collaborate with technologists, and quickly grasp new technical concepts with enthusiasm.Essential Duties Assumes responsibility, with minimal supervision, for all aspects of documentation projects, including planning, researching, scheduling, and writing both online help and print documentation. Produces documentation that is thorough, accurate, and clearly written.QualificationsQualifications Education & Experience
Bachelor's degree in Technical Communication, English, or Journalism, or a related area of study.
A minimum of 2-3 years in a technical writing role, producing end-user content for complex application software.Knowledge & Skills Required

Excellent writing skills, including the ability to convey complex concepts and processes to a non-technical audience.
Experience working directly with engineers and other technical subject matter experts
Advanced knowledge of English grammar and composition, as well as facility with technical writing best practices.
Excellent writing samples demonstrating ability to write conceptual and procedural material.
Ability to thrive in a fast-paced, ever-changing environment.

Desirable

Professional experience using help authoring tools, such XML, DITA, or other content management system.
Planning, scheduling, and research skills.
Experience working with international teams.

Travel RequirementsNoApplicant Privacy NoticeDeltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.Business SummaryDeltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Deltek

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