About PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is a five-star luxury hotel offering a rare blend of historic grandeur and modern hospitality. Team members are part of a world-class hospitality brand that serves high-profile international guests and delivers exceptional, detail-driven service standards. Employees benefit from exposure to luxury operations, premium dining and events, and strong opportunities for professional growth within the hospitality industry.About the RoleThe Finance Assistant (AR) is responsible for supporting end-to-end Accounts Receivable (AR) operations, ensuring accurate billing, timely collections, proper reconciliation, and strict adherence to hotel financial policies and procedures. The role also includes cross-functional support across AR, F&B reconciliation, commissions, credit control, and month-end reporting activities.What you’ll doBilling, Invoicing & CollectionsEnsure City Ledger invoices are issued accurately within one working dayEnsure individual invoices are sent within 1 working day and group/event invoices within 5 working daysProcess pro forma deposit invoices according to contract termsEnsure deposits are collected prior to events taking placeMonitor customer balances and perform timely billing and collectionsFollow up on outstanding invoices, including accounts aged over 60 daysEnsure no open folios remain at end of dayApply credit holds where necessary and monitor credit complianceReconciliations & PaymentsProcess and reconcile all payments on a daily basisAllocate cheque and BACS payments/deposits accuratelyReconcile guest ledger balances daily, ensuring proper backup and payment methodsReconcile and process UK and foreign guest commissions for paymentPrepare monthly accruals for commissions on the first working day of the monthReconcile commissions for online travel agents and third parties regularlyProcess refunds for overpayments when applicableReconcile vouchers (SK Chase, Amazon, hotel vouchers, etc.) on a weekly basisReporting & Month-End TasksPrepare month-end AR reports and reconciliations in line with policiesPrepare PM reports for credit meetings and take meeting minutesSend weekly paymaster listsPrepare and monitor aging reports and outstanding balancesRaise intercompany invoicesAssess risks through annual review of risk registersCredit Control & ComplianceEnsure credit is granted only to approved companiesAuthorize new credit accounts after strict vetting and review annuallyMonitor adherence to agreed credit termsLiaise with departments to ensure timely debt collectionPrevent and manage credit card chargebacksEnsure compliance with AR SOPs at all timesF&B, Revenue & Operational SupportCheck and manage monthly paymasters for F&B and vouchersReconcile banqueting invoices and validate postings and cover countsAssist with F&B reconciliation and daily revenue reportingCheck banquet postings against system reports (Simphony and Opera FIN20)Verify food averages, serving periods, and cover countsComplete F&B summary and distribute daily revenue reportsCross-Functional & Cover DutiesCover full AR responsibilities when required, including month-end proceduresSupport team members during holidays or absencesAssist with IA-related tasks such as revenue journals and F&B reportingSupport GC tasks such as F&B discountsProvide administrative support for other accounting duties as neededMaintain vendor records and assist in obtaining required documentation (e.g., W9s, bank details)Process Concur expenses and ensure timely reimbursementsMaintain AP/AR documentation and records when requiredWork Schedule: Monday to Friday, 9:00 AM–5:30 PM BST (4:00 PM – 12:30 AM PH Time)Work Arrangement: RemoteWhat You BringHigh level of attention to detail, with strong accuracy in data entry and processingStrong numerical, analytical, and problem-solving skillsFoundational knowledge of accounting and bookkeeping principlesProficiency in Microsoft Excel, including spreadsheets, formatting, and basic reportingStrong organizational skills, with the ability to manage multiple tasks and priorities effectivelyAbility to work independently while collaborating within a remote team environmentClear and professional communication skills, both written and verbalCustomer-focused mindset with a commitment to service qualityDemonstrates reliability, accountability, and a strong work ethicComfortable working in a fast-paced, detail-oriented environmentExperience with Opera or Symphony, and Microsoft Business Central/Dynamics is an advantageOur Hiring ProcessWe utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer , supervised by Human Talent Acquisition Experts who will support your entire application journey.Our AI Expectations: While we encourage you to use AI for CV refinement and research , we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.What You’ll GetAt Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.· Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.· Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.· Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.· Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
