Service Delivery Coordinator

Cebu City, Cebu
Permanent
Full-time

23 days ago

OverviewThis role is an excellent opportunity to join a Sustainability market leader in the multifamily real estate industry.
The Service Delivery Coordinator (SDC) will play a key role in supporting both client and vendor relationships while
ensuring smooth delivery of services within the RealPage Sustainability team.
This position will play an important role in managing communications with clients and business partners, handling
purchase orders, invoicing, and monthly audits of vendor bills. The SDC will also be responsible for preparing and
delivering Scope of Work (SOW) documents, managing product catalog updates, and maintaining all Sustainability
product specifications.
Success in this role requires someone who can work both independently and collaboratively, demonstrate
adaptability in a changing environment, and maintain a professional and positive demeanor.ResponsibilitiesThe Service Delivery Coordinator will be responsible for the following:

Communicating with Clients and utility providers for collaboration and research purposes.
3

rd party vendor relationship management with industry business partners.

Purchase order and invoice management including but not limited to vendor invoice approvals and

monthly audits of vendor bills.

Create, edit and customize cope of Work (SOW) documents related to 3rd party professional services.
Coordinating monthly customer invoicing for SOW-based services.
Product catalog updates and ongoing maintenance of product specifications.
The candidate should maintain a positive and professional demeanor and be an independent thinker who

can balance the ability to work on their own along with being part of a team.

The ability to understand, adapt to change is also critical

Qualifications

The ideal candidate will possess a bachelor’s degree in engineering, Sustainability, Data Analytics,

Business, Finance, Accounting, or related field; 2 years related experience and/or training or an equivalent
combination of education and experience.

The ideal candidate will have strong project/task management, problem-solving, analytical, and vendor

management skills.

The candidate should have an advanced skillset with Microsoft Excel (macros, pivot tables, slicers,

advanced functions, etc.).

Excellent English written and verbal communication skills are essential as this position will be interacting

with various departments within the company as well as interacting with clients and third-party vendors
via the phone, cha and email.

Must be self-motivating, hardworking, analytical and proactive.

Working Conditions:
Work Hours: Office hours will follow standard US time zones. The US corporate headquarters of RealPage is open
from 8:00 AM to 5:00 PM central standard time (CST) US. The candidate is expected to be available for a standard
shift falling within those hours. RealPage provides nighttime differential pay in accordance with this schedule

RealPage

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