Customer Service Premium Healthcare Account Bacolod

TeleTech Customer Care Management

Negros Occidental
Permanent
Full-time

1 month ago

Description

TeleTech is on the search for Healthcare Support Representatives to proactively create meaningful connections with our team in Bacolod City.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

What you'll need to qualify:

Preferably with 2 years of call center experience

Exceptional English verbal and written communication skills

Handy with MS Windows and other computer applications

Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude

Ability to thrive in a dynamic environment

What your typical day will consist of:

Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat

Respond to inquiries with active listening - identifying additional needs and support any upgrades in products and services

Open and maintain customer accounts and information

Resolve technical issues with patience and understanding

Positively participate in company events, team activities, and continuous learning

What you'll enjoy:

Competitive pay and performance-based incentives

Real career growth opportunities

Company-sponsored HMO with Health & Wellness programs for you and your family

Educational assistance through tuition reimbursement

TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on teletechjobs.com.

Requirements * Minimum education level: Vocational

Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

BestJobs

View & Apply