Mortgage Broker Admin Support
- Makati City, Metro Manila
- Permanent
- Full-time
- Data Entry and Processing: Accurately inputting loan applications, borrower information, and relevant data into the system, ensuring the integrity of our records with meticulous attention to detail and precision.
- Document Management: Managing crucial loan documents is foundational to our operations. You'll organize, scan, file, and retrieve these documents in strict adherence to established procedures and regulatory requirements.
- Customer Communication: Engage with borrowers, internal stakeholders, and external partners to facilitate the loan application process, address inquiries, and uphold positive interactions.
- Administrative Support: Help keep things running smoothly by assisting Australian Brokers and stakeholders with tasks like scheduling appointments, coordinating meetings and preparing reports. You'll also provide general administrative support, including keeping an eye on emails for important actions and keeping everyone updated on application statuses.
- Appointment and Meeting Management: Oversee appointments and meetings for Australian businesses while maintaining accurate and up-to-date records of all loan applications and related documentation.
- Ad hoc tasks: May involve occasional monitoring and management of social media accounts, with the flexibility to respond to queries from clients and stakeholders as needed, to support a cohesive working environment. Additionally, it encompasses other ad hoc tasks as assigned.
- At least 1 year of experience in:
- Mortgage Broker Admin
- Real Estate VA
- Loan Processing or Financial Services (e.g. lending, banking, credit, or compliance)
- Strong communication skills, both written and verbal you'll be dealing with clients and stakeholders.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent organisation and time management skills.
- Ability to work independently and within a team.
- Experience with Australian mortgage processes or supporting AU-based clients is highly preferred.
Mortgage Broker Assistant (AU), Loan Processor, Mortgage Support/Admin VA, or similar rolesAdditional InformationLendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.We support our people in a variety of ways, but a few of the benefits that our people rave about include:
- A vibrant, relaxed, yet professional culture.
- We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.
- A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
- Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
- Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
- Monthly internet subsidy to help you stay productive at home
- Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
- Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.