Associate Manager, Project Management and Transformation
Bravissimo Resourcing Inc
Quezon City, Metro Manila
Permanent
Full-time
1 month ago
Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, or a related field. Minimum of 3 years of experience in a project management or operations role, preferably in a BPO or shared services environment. Familiarity with automation tools, speech analytics, AI technologies, and CCaaS platforms. Strong organizational skills, with the ability to manage multiple priorities simultaneously. Proficiency in project management tools (e.g., Microsoft Project, JIRA, Smartsheet). Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders. Knowledge of basic project management methodologies, including scope, risk, and stakeholder management. Problem-solving mindset, with the ability to think creatively and deliver results under pressure. Preferred Qualifications: Certification in project management methodologies (e.g., PMP, PRINCE2, Scrum). Familiarity with digital transformation, process improvement, or advanced automation strategies. Exposure to cross-functional dependencies in areas like operations, training, or quality management. Skills Required: Project Management- handled project with financial impact to company Process optimization skills Strategic advisory engagements Consulting frameworks KPI/metric-driven transformation Root cause and value stream analysis Solutions Design thinking Lean transformation programs Program/Project governance leadership/people management client facing/ stakeholder management Lean six sigma / PMP certified preferred with BPO experience