Power Platform Support Engineer

Bolder Group

Angeles City, Pampanga
Permanent
Full-time

1 month ago
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We are seeking a versatile Power Platform Support Engineer to join our IT operations team. This is a hybrid role responsible for building, enhancing, and supporting Microsoft Power Platform solutions across the organization. This position combines hands-on development with production support, issue resolution, and operational ownership of Power Apps, Power Automate flows, and related integrations.The role works closely with business stakeholders, IT operations, and developers to ensure solutions are reliable, scalable, and well-supported throughout their lifecycle.Key responsibilities:I. Development & Enhancement (≈50–60%)

Collaborate with business users, IT, and other developers to translate requirements into technical solutions using Microsoft Power Platform

Design and develop Power Apps (Canvas and Model‑Driven) with a strong focus on usability and

Develop custom functionality including:

Power Apps Component Framework (PCF) controls

JavaScript client-side logic using Client SDK

Custom integrations using Web API and REST services

Build and maintain Power Automate flows and Dataverse workflows to support business processes

Integrate third‑party systems and Microsoft services (Dataverse, SharePoint, Azure) to extend solution capabilities

Follow best practices for solution design, security, performance, and maintainability

II. Application Support & Operations (≈40–50%)

Provide Level 2 / Level 3 support for Power Platform applications and automations in production

Troubleshoot and resolve incidents related to Power Apps, Power Automate, Dataverse, and integrations

Perform root cause analysis and implement long-term fixes to prevent recurring issues

Monitor solution health, performance, and failures; proactively address risks

Manage minor enhancements, bug fixes, and change requests post deployment

Maintain technical documentation, support runbooks, and knowledge base articles

Support release management activities including testing, deployments, and rollback planning

Work with IT Operations and Security teams to ensure compliance with access control and governance standards

Ideal skills and qualifications:

Power Apps (Canvas and Model‑Driven), Power Automate, Power BI

Microsoft Dataverse security, data modeling, and access control

JavaScript, HTML, CSS; familiarity with frontend frameworks such as React

Power Apps Component Framework (PCF)

REST / OData APIs and system integrations

SharePoint and SharePoint API integrations

Familiarity with Azure services and DevOps practices (CI/CD, environments, solution management)

Proven experience designing and developing solutions using Microsoft Power Platform

Hands-on experience supporting live business applications in a production environment

Strong problem‑solving and troubleshooting skills across application and integration layers -

Ability to balance development work with operational support priorities

Experience working collaboratively with both technical and non‑technical stakeholders -

Microsoft Power Platform certifications are highly preferred

Other Benefits:HMO coverage starting on your first day, along with complimentary dependent coverage after regularization.Life Insurance coverage effective from day one.Enjoy 15 pro-rated leave credits from the hire date, increasing to 20 pro-rated after two years of service.Location & Work Setup:Hybrid work arrangement (2 days of work from home, 3 days on-site)Regular PH business hours (Monday to Friday, 9am to 6pm) with flexibility to work EU hoursBolder Philippines, 8th floor, Tower 1, Clark City Front, MA Roxas, 2010 Clark Freeport Zone (Pampanga)If you're interested in learning more about our team, please visit our page:

Bolder Group