Open for NEWBIES – Customer Service Agent- Makati site
Orbit Teleservices
- Makati City, Metro Manila
- Permanent
- Full-time
- Provide first-rate info and case agreement in respect to plan coverage and accounts
- Documentation adjustments and monitoring of customer’s accounts
- Adhere to proposed models by customer in managing customers.
- Answer individual problems, as well as talk to individuals to obtain full understanding of what information are being inquired.
- Document all message or calls in terms of inquires
- Can start ASAP
- Amenable to work on-site
- Filipino Citizen, or hold relevant residence status
- Good verbal, listening, and communication skills. Preferred language: English.
- With or without BPO or call center experience
- Experience in any of these is a plus. (Sales, Tech, GDS, B2B, Collection, Billing, or Customer-facing)