Bacolod|Healthcare Customer Service Representatives

Bacolod City, Negros Occidental
Permanent
Full-time

6 days ago

Requirements

Candidate must possess at least a High School Diploma on any course.
Junior Associate (1-4 yrs experience) specializing in Customer Service or equivalent.
Required skill(s): Customer Service Oriented.

ResponsibilitiesBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at?Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.During a Typical Day, You’llAnswer incoming communications from customersConnect and resolve issues with customers using written communication onlyWhat You Bring to the Role6 months or more of customer services experienceCompleted at least 2 years in college or equivalentRecognize, apply and explain your product or service knowledgeComputer experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesVisit for more information.Additional Info

Location: Bacolod City, Western Visayas (Region VI).
Full Time position(s) are available.
Number of vacancies: 50.

About UsWe’re guide by the values

Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.
Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.
Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.
Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Diversity and inclusion at TTECThere’s diversity. And then there’s inclusion. We foster an inclusive culture where YOU are welcome to be well...YOU. So, join our team and bring your authentic self to work at TTEC!Meet a few of our team members in our TTEC Welcomes Me as they share what they experienced before joining the team.And how they are now encouraged to be themselves as a part of our global family at TTEC. Bring your smile to our vibrant global culture!Committed to your developmentWe hear it every day. I want to grow. I want to learn. I want to elevate my career. And we’re here for it! With all the global changes we’ve all been through over the past few years, our commitment to giving you the tools, systems, and support you need to enhance your career has never been more important. It's everything from your new hire orientation (yay, welcome onboard!), to understanding your performance goals and performing in your role, to continued training and development along the way.It's all the ways we ensure you get what you need to succeed and reach your career goals. Did we mention we have over 10,880 free courses, certifications, and learning modules waiting for you in our TTEC Talent platform? Our goal is to bring more smiles to your face by helping you to elevate your career!Let's grow together!

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