Housekeeping Supervisor

• Prepares shift reports for the Executive Housekeeper.
• Trains, evaluates and motivates staff.
• Ensures the highest standard of cleanliness is maintained in all areas of the department.
• Keeps stock records and forms current, and ensures sufficient stock of cleaning and guest

• Maintains stock inventories whenever required.
• Maintain a strong working relationship with other departments, especially with Front Office and Maintenance.
• Handles guest complaints and missing or damaged items in guestrooms.
• Gives priority to all VIPs and ensures they receive superior service.
• Ensures that cleanliness, hygiene and safety standards are strictly observed
• Records maintenance and defects found in rooms and corridors, and sends a report to

• Ensures that all Room Attendants are provided proper tools and adequate supplies for daily operations.
• Ensures that all pantries are adequately stocked with linen according to set policies, neatly

• Prepares daily shift roster and maintain absence statistics.
• Ensures that all employees on guest/public areas wear their nametags and is properly groomed.
• Conducts quality inspection of all guestrooms assigned or 30 to 40 rooms per day regardless of status.
• Prepares Room Inspection Checklist for every room released too Vacant Clean.
• Assess room situation and puts in out-of-order status as deemed necessary.

• Analyzes training needs, schedules and conducts training.
• Implements safety standards and conducts training.
• Analyze and make recommendations for Room Attendants performance. Prepares cleaning schedule for the whole year and ensures and full implementation.
• Conducts pantry inventory prior requesting from storeroom.
• Practices good expense management & implements the same in the department.
• Conducts inventory for supplies, room equipment & machines then report losses, breakages,

• Perform other duties that maybe assigned by the Executive Housekeeper or Assistant Executive Housekeeper

Filinvest Group