
Senior Account Executive
- Makati City, Metro Manila
- Permanent
- Full-time
- Accountable for performing the in-country Health Solutions growth plan and focused on business results and growth.
- Leading, managing and performing the agreed growth plan, budget for allocated client portfolio and contributing to the annual planning cycle.
- Managing the growth planning framework including a regular and dynamic focus on the Market Assessment process.
- Handle revenue, profitability, and timely billing and collection (working capital) for each client.
- Shared ownership of the Pipeline with Health Solutions Sales Leaders.
- Coordinate, align and focus best resources to pipeline opportunities.
- Stay on track and increase year on year client retention ratio.
- Develop customized solutions to address the client/ prospect needs
- Constantly identifying valuable clients and where the biggest opportunities exist, developing client relationships positively influencing sales, client retention, and relationship expansion.
- Positive Net Promoter Score from clients and regularly review value proposition to increase overall partnership position.
- Maintain knowledge of groundbreaking products and ideas in the benefits arena (both on the life, and medical, flexible benefits, benefits administration and other people solutions)
- Accurate and timely input of leads and pipelines in required internal platform.
- Reviewing all out-going client documents including but not limited to renewal contracts, client workshop communications/decks.
- Review, benchmarking, and analysis of claim utilization data to identify areas of over-utilization, and provide recommendations for cost management opportunities
- Handle client records including but not limited to policy copies, utilization, invoices etc.
- Build trusted relationships with the leadership of CRHA that facilitates and encourages collaboration and Aon United opportunities.
- Build on the strengths of the team, developing HiPo talent and address the gaps in expertise.
- Acting as support and escalation points for team members.
- Monitor service delivery of Account Executives.
- Demonstrate resilience; the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Ability to work with all levels including senior partners.
- Able to develop simple solutions to complex problems
- Results driven and take accountability for results.
- Highly analytical and diligent
- Curious and willing to learn
- Interested in the insurance market
- Personable and able to build and maintain relationships with internal and external stakeholders
- Proactive and a self-starter
- Able to act with conviction and be a people-influencer
- Able to communicate clearly, both verbally and in writing
- Highly proficient in MS Word, Excel, and PowerPoint